Dear Apple,
Before I tell you more about Brandon, please know this: I am a comedian. I tell dick jokes into a voice amplifier in front of strangers.
When I went into your store I (my lawyers have told me I can’t say for sure) may or may not have had a Flipcam hidden in a fannypack with a big hole in it… with which to record the prank I thought I was going to pull.
The prank? Simple yet immature, while seemingly elegant. In other words: CLASSIC. GRITTNER. (that’s my last name. Shit. I should have mentioned that before but this a formal letter) I was going to go to an Apple Store and ask about my (very fake) Asian Porn Fetish and how it keeps shutting down my iPad. I once again mistakenly thought I was going to capture the hilarious hijinks of a confused and vexed Apple employee.
Then I met Brandon.
Brandon didn’t flinch. Not from the moment I dropped the Asian Yum-Yum Bomb. He didn’t just name websites, or positions, or give phone numbers, or show me pictures on his iPhone. He also: made drawings on napkins, talked a lot of statistics, showed me tattoos, gave me a bunch of free apps, and showed me EVEN MORE PICTURES ON HIS iPHONE.
Brandon is amazing.
You should clone him.
Fire everyone. Even you. The person reading this letter.
Would you have stepped up to the plate like that? FUCK NO.
I may be a comedian but that also means I’ve been in the service industry for a long time as well and for an employee to go above and beyond like that, well. Needless to say you hardly see it these days.
But when I do, I feel compelled to write a letter. Please promote Brandon. For the love of all that is good in this world. Or at least have him train newbies and really leave a lasting mark on Apple.
Thank you for the courtesy of reading this letter.
Sincerely,
Sam Grittner